Overview
Profiles are predefined sets of permissions that determine which modules and features users can access within the system. They provide a streamlined way to manage access controls by grouping permissions into reusable configurations that can be assigned to multiple users.
Out of the Box Profiles
The system comes with four predefined profiles to help you get started:
- Administrator: For system managers who need complete control over all system functions and user management.
- AI Designer (Previously known as Collaborator): For team members who need access to AI-powered design and analysis capabilities including AI Design Studio submodules.
- Uploader: For staff responsible for uploading new content while having view-only access to system data.
- General User (Previously known as Reader): For stakeholders who need visibility into accounts and reports without any editing capabilities.
- CRM Integration Users: For organizations integrated to CRM via a Managed Package. Administrators can enable or disable AI Assist Chat.
Default Profile Access & Permission Type Table
Module |
Administrator |
AI Designer |
Uploader |
General User |
New Profile |
|---|---|---|---|---|---|
| Contract AI Credit Usage | Enabled | Enabled | No Access | No Access | No Access |
| AI Assist Chat | Enabled | Enabled | Enabled | Enabled | Enabled |
| AI Design Studio | All submodules | All submodules | No Access | No Access | No Access |
Account |
Enabled |
Enabled |
Enabled |
Enabled |
Enabled |
| Admin Console | Enabled | Enabled | No Access | No Access | No Access |
| Contract Requests (When Enabled) | Legal Admin | Legal Admin | No Access | Requestor | No Access |
| Dashboards | No Access | No Access | No Access | No Access | No Access |
| Exceptions | Enabled | Enabled | No Access | No Access | No Access |
Reporting |
Enabled |
Enabled |
Enabled |
Enabled |
Enabled |
| Templates | Template Manager | Template Manager | No Access | Template Viewer | No Access |
| Upload | Enabled | No Access | Enabled | No Access | No Access |
| User Management | Enabled | No Access | No Access | No Access | No Access |
| Custom Agentic Solutions | No Access | No Access | No Access | No Access | No Access |
Module Definitions
Each module has an Access toggle, enabling a module grants access based on the permission type described below:
| Module | Definition | Typical Users | Permission Type |
| AI Assist Chat |
When enabled, Access conversational AI access across Accounts, Contract Requests, and Reports When disabled, the AI chat interface is hidden across the entire platform for that profile. |
All users who need AI chat support across the platform | Single toggle — Enabled grants access across all supported modules |
| AI Design Studio | AI-powered design studio with discrete submodules for contract creation, analysis, and negotiation | Users leveraging AI capabilities for document analysis and generation | Enable individual submodules: Agents, AI TrueCheck Dashboard, AI Clause Analysis, Playbooks, Contract AI Models, and Advanced |
| Allow Contract AI Credit Usage | Controls whether this profile can spend from the organization’s Contract AI Credit balance for clause tagging and analysis | Teams that need AI-powered contract analysis features | Enabled or No Access — controlled at Profile level |
| Accounts | View documents and dashboards for permitted accounts | Anyone needing visibility into account data and related documents | Defaulted to Enabled option |
| Admin Console | Access to Admin Console & Contract Editor | System administrators who need to configure platform settings and edit contracts | Defaulted to Enabled option |
| Contract Requests | Manages contract creation, approval, and processing workflows | Team members involved in contract lifecycle management: Requestor, Legal Team Member, Legal Manager, Legal Admin. Learn more here. | Select Permission Level |
| Custom Agentic Solutions | Access to custom agentic solutions for reporting | Business function teams — such as Legal Operations, Finance, and Risk & Compliance — who need to build tailored agentic reports for contract analysis and insights. | Enabled or No Access |
| Dashboards | Select which data visualization dashboards users can view | Business stakeholders who need visualized data for decision making | Select specific Dashboards to grant access |
| Exceptions | View and resolve missing documents/pages, illegible content, and other document issues | Quality control personnel and document management specialists | Defaulted to Enabled option |
| Reporting | Access to reports and analytics | Analysts and managers who need business intelligence data | Defaulted to Enabled option |
| Templates | View and manage contract templates | Legal teams and contract administrators who create standardized documents | Template Viewer (ability to download templates) or Template Manager (add, edit, or delete templates) |
| Upload | Single or bulk upload documents to add to the repository | Document management teams responsible for maintaining the content library | Defaulted to Enabled option |
| User Management | Administer your users and their access | System administrators responsible for controlling user permissions | Defaulted to Enabled option |
Managing Profiles
Administrators can use the Profiles section to manage profiles by specifying access to modules.
In Profiles, you will see a list of profiles that have already been created. In the table, you have the ability to:
- Sort columns
- Filter columns
- Search for a profile
- Export the profiles list to Excel
- Add more columns to the table
Additionally, you can create a New Profile and/or edit module access for an existing Profile.
Actions in Profiles
As an Administrator, in the Profiles section, you can manage Profiles using the following actions:
- Create new Profile
- Edit a Profile
- Delete a Profile
Create a Profile
You can manage Profiles and provide your organization users with access to necessary modules.
To create a Profile
Click Add new profile.
In the form, type Profile Name.
- Under AI Credit Spending Controls, toggle Allow Contract AI Credit Usage on or off depending on whether this profile should be able to spend Contract AI Credits.
- Under Module Access, enable the desired modules. The Permission Type is automatically applied based on the module. By default, a new Profile will have AI Assist Chat, Accounts, and Reporting enabled.
- For AI Design Studio, you have the option to enable specific submodules individually rather than granting access to all.
- Click Create Profile.
Edit a Profile
Modify the profile information, such as the Module Access and AI Credit Spending Controls so that the users have the right access to modules.
To edit a Profile
In the table, hover over the Profile name that you want to edit. A pop up text appears against the row of the Profile.
Click View/Edit Profile. The form populates all the information of the profile.
Update the profile details and click Save Changes.